Help
Guides and answers for getting the most out of Casana.
Getting started
- Getting started with Casana Create your place, make it yours, invite the people you share it with, and plan your first stay. →
- Managing stays as an owner Set who can add stays and whether approval is needed, approve requests from three places, and edit or delete stays. →
- Stay statuses explained Pending, confirmed, declined or cancelled: what each stay status means and how a stay moves between them. →
Sharing
- Inviting people to your place Create an invite link in the members area and share it. One link is enough for the whole family. →
- Joining a place as a guest The invite link gets you in within a few steps: accept, sign in, pick a name, join. →
- Owner, co-owner and guest The three roles in a place, what each one can do, and an overview table. →
Everyday
- Adding info Add sections to your place: location, amenities, emergency contacts, and check-in and check-out notes. →
- Arrival and departure checklists Create check-in and check-out lists. They ride along on every stay, and all guests tick them off together. →
- Turning on notifications Turn notifications on, and see every notification Casana can send, what triggers it, and who gets it. →
- Adding a stay and joining one Choose dates, see free beds and other stays, and join a stay. →
Still need help?
Get in contact and we will be glad to help.